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Accident guidance.Claims resources.
Review the steps below and find your insurance carrier’s contact information in one place.
Find my carrier’s claims resources ↓
1
Ensure everyone's safety and call 911 if needed.
2
Take photos of the vehicles, license plates, and the scene.
3
Exchange details with the other driver (name, phone, license #, insurance info) and collect witness contact info if available.
4
Get a copy of the police report (or note the report number) if officers respond to the scene.
5
Do not admit fault at the scene — just exchange information.
6
Contact your insurance carrier (the company listed on your auto insurance ID card) using the resources below to file your claim.
7
Contact your insurance company to start your claim.
Carrier Claims Resources
Lemonade InsuranceFile your claim in the Lemonade app.1-844-733-8666Car, home or property emergencies when you cannot access the app or website.
Hugo InsuranceFind your claims numberIn your account: Help → File a claim.
Need help finding your carrier?
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